All items are shipped within 24 to 48 hours of purchase, Monday - Friday. Orders processed after 3pm on Friday will be shipped the following Tuesday.
WE ARE NOT RESPONSIBLE FOR ITEMS LOST BY THE POST OFFICE.
All items are shipped in discreet packaging (so no one will know youčre a big perv!!!)
International orders may be delayed due to customs.
WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN ITEMS AT CUSTOMS.
All U.S. Domestic shipments have USPS Tracking Numbers that are available upon request here
THERE ARE NO TRACKING NUMBERS ON INTERNATIONAL SHIPMENTS.
Ship Method
Where
First Item
Additional Items
Delivery Days
Delivery Estimate
USPS First Class
50 US States
$6.00
$1.50 ea
Mon-Sat
(no holiday delivery)
4-10 Days
(no holiday delivery)
USPS Priority
50 US States, territories & possessions
$8.00
$2.00 ea
Mon-Sat
(no holiday delivery)
3-7 Days
(no holiday delivery)
USPS First Class Interntl
Canada
$7.50
$2.00 ea
Mon- Sat
(no holiday delivery)
4-10 Days
(no holiday delivery)
USPS First Class Interntl
International/Overseas
$9.00
$4.00 ea
Mon-Fri
(no holiday delivery)
5-21 Days
(no holiday delivery)
Refund Policy/Returns
Credit, refunds and exchanges on unused items must be requested within 30 days of purchase.
NO REFUNDS/CREDITS/EXCHANGES on CLOTHING, ADULT TOYS, OPENED or AUTOGRAPHED ITEMS (with the exception of a defective disc or adult toy).
If you have more questions, you can call our hotline at 718-384-0490.
YOUR TRANSACTION WILL APPEAR ON YOU CREDIT CARD STATEMENT AS: BURNINGMERCH 718.384.0490
You will receive a Confirmation with your Order # please save it for future inquiries!!! If the Shipping address is incorrect on your Confirmation, please email us immediately with the address change.
All shipping inquiries and questions can be submitted here.